Job purpose
We are looking for technically skilled candidates with good problem-solving ability for the position of IT technician. The duties of an IT technician include being a reference point for all IT related queries at the user level, responding to user needs in a timely manner and ensuring the optimal running of all systems, among other technical duties.
IT Technician Responsibilities:
* Installing and configuring hardware and software components to ensure usability.
* Troubleshooting hardware and software issues.
* Ensuring electrical safety standards are met.
* Repairing or replacing damaged hardware.
* Upgrading the entire system to enable compatible software on all computers.
* Installing and upgrading anti-virus software to ensure security at the user level.
* Establishing good relationships with all departments and colleagues.
* Conducting daily backup operations.
* Managing technical documentation.
Qualifications
2+ years of experience in computer networks and systems maintenance.
IT Technician Qualifications include:
* 2+ years of experience in computer networks and systems maintenance.
* Excellent written and verbal communication skills.
* Good interpersonal skills.
* Proficient in database programming and software installation.
* Attention to detail.
* Good problem-solving skills.
Perks/Benefits of the role
Health/dental/vision insurance
Life insurance
Relocation assistance
401(k)
Paid cell phone.